- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
a month ago in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
4 weeks ago in
Galaxy AThank you for sharing your feedback. We understand your frustration regarding the delay in receiving the One UI 8.5 update on the Galaxy A55, especially when comparing update rollout timing with other brands.
Please note that Samsung software updates are released gradually based on several factors such as:
- Device model and region (CSC)
- Carrier approval requirements
- Stability testing and phased rollout schedules
- This means updates may arrive at different times even for devices within the same series.
- Additionally, rollout priority is sometimes adjusted to ensure update stability and compatibility across regions.
We truly value your loyalty to Samsung and understand your expectations for faster and more consistent update delivery. Your feedback regarding update timing and rollout fairness has been noted and will be shared with the relevant team for future improvement consideration.
We recommend continuing to check manually through:
Settings > Software update > Download and install
For further assistance:
https://www.samsung.com/ae/support/contact/
