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Original topic:

Still no update samsung A55

(Topic created on: a month ago)
137 Views
ashikaysha
Active Level 3
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Galaxy A
Better i quest changed the iphone brand, still samsung a55 one ui 8.5 update still not yet, very poor service also. All iphone models same time update the software, but samsung very worst 😑 im planning to change the mobile soon . 
2 Comments
Simzex
Active Level 3
Galaxy A
Bro just wait, yes we all know Samsung updates are slow but the roll it for newer devices first! S24u users still didnt get it yet
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Samsung_specialist
Community Manager
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Galaxy A

Thank you for sharing your feedback. We understand your frustration regarding the delay in receiving the One UI 8.5 update on the Galaxy A55, especially when comparing update rollout timing with other brands.

Please note that Samsung software updates are released gradually based on several factors such as:

  • Device model and region (CSC)
  • Carrier approval requirements
  • Stability testing and phased rollout schedules
  • This means updates may arrive at different times even for devices within the same series.
  • Additionally, rollout priority is sometimes adjusted to ensure update stability and compatibility across regions.

We truly value your loyalty to Samsung and understand your expectations for faster and more consistent update delivery. Your feedback regarding update timing and rollout fairness has been noted and will be shared with the relevant team for future improvement consideration.

We recommend continuing to check manually through:
Settings > Software update > Download and install

For further assistance:
https://www.samsung.com/ae/support/contact/