Speaker not working

[Mansooraslam]

I recently purchased Samsung A71, on which when I make call through speaker phone, then microphone does work and other person on my call does not listen my voice, same problem persists with WhatsApp, please let me know any solution 

[ISHTIAQ559]

Bro do factory rest

[Talha0000]

bro ap ny cover A71 ka hi lagaya hy?

[Talha0000]

agar nai to ap ny back gel lagvai hy to us ko remove kar k or cover be remove kar hy karay bro

[Talha0000]

or pir nai huva to batana? ok bro

[Mansooraslam]

thanks brother I will try

[Talha0000]

ok bro