Original topic:

Software update

(Topic created on: 12-15-2022 04:03 PM)
72 Views
Helar
Beginner Level 2
Options
Galaxy A
I need to downgrade  from Android  13 to Android 12.. We are not able to use some proprietary Apps.

This is an A33 5G mobile.

Thanks
2 Comments
Kuldipindia
Expert Level 5
Galaxy A
List those apps
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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