Hi Today there was a software update which updated my A70 to Android 11 and One UI 3.1 After the update was complete and the phone restarted, the screen brightness was automatically on the lowest, even though i tried to change it on the slider it does not increase Another problem is the device starts lagging a lot which never happened before the update When i restart my phone it temporarily fixes the problem until i press the power off button or the screen fades to off, and then the problem comes back I've tried clearing cache and well as factory resetting my phone Please help
My device is having exactly the same problem the screen gets too dark I can't even answer calls I have to reset it everytime I need to use it by pressing all the buttons at once for 10seconds but as soon as the screen is locked the display gets dark again
Hi, Fitzroystar kindly backup your data and reset your phone to factory.
1. From the home screen, swipe either up or down to access apps. 2. Select Settings. 3. Select Cloud and Accounts 4. Tap on Backup and Restore 5. Select Backup.
You can also backup and update using Samsung Smart switch and. Herewith the Smart switch link:
Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.
1. From the home screen, swipe either up or down to access apps. 2. Select Settings. 3. Select General Management. 4. Select Reset. 5. Select Factory data Reset. 6. Tap Reset.
