Original topic:

Software slow working

(Topic created on: 12-09-2023 04:04 PM)
Active Level 1
Galaxy A
My Mobile Name is Samsung A315F
Android 12 Need to update software Android 12 to 13 very slow working (hanging)

Beginner Level 3
Galaxy A
Samsung has already offered two major OS upgrades to the phone which it was supposed to get, which means that the Galaxy A31 is currently running on Android 12 (One UI 4.1) and it might not get the next version
Community Manager
Galaxy A

If your phone's response has slowed down or freezes intermittently, you can visit a Samsung service center for help, but restart first to see if that solves the problem. Check out the guide below for more details.
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Make restarting your Galaxy phone a daily habit
Periodic restarting can prevent problems with your Galaxy phone. If your phone suddenly freezes or your phone is too slow, try restarting your phone first. The issue can sometimes be resolved just by restarting the phone. It is recommended to restart periodically to see if that solves the problem before visiting the Samsung service center.

How to automate periodic restarts
Galaxy phones can be set to automatically restart periodically. Follow the steps below to activate the Auto restart at set times feature.

Step 1. Open Settings, and then select Battery and device care.

Step 2. Tap the More options (the three vertical dots).

Step 3. Select Automation.

Step 4. Tap Auto restart at set times.

Step 5. Set the Schedule. Your phone will restart automatically within 1 hour of the time you set.

Your phone will only restart when:

The screen is off.
The phone isn't being used.
The battery is above 30%.
SIM card lock is off.

Device screenshots and menus may vary depending on the device model and software version.
For further assistance or questions, please Contact us.

To find the closest service center to you, please follow this link: https://www.samsung.com/ae/support/service-center/

Active Level 1
Galaxy A
Thanks for information
New update not came
Last update taken in August 2023