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Beginner Level 2
Hi, I'm quite new to the Samsung community here, I had recently purchased an A20 off the retail last year in November and have been using it like a phone since then 🚫🎮 and here's my review- this phone is upto my expectations in almost every posssible way. Never lagged on applications, fast response timing, doesn't heat up, display is brilliant, exceptional battery backup (has a 4000mAh backup but it beats my other 5000mAh phone by around 4 hours) & features a heavily customizable UI with tons of everyday use features at disposal. 
Samsung put no compromise on hardware quality at all & that's what I expect from a responsible phone manufacturer, and it seems like Samsung has made it's place with me for a long time.

However I've some queries about the software updates, how many software upgrades (Android OS upgrades) do Samsung A-series phones receive during their lifetime? I've yet to receive the OneUI 2.0 for this phone and I'm pretty much curious about the process, so there's that. 😄
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Check my post

https://r2.community.samsung.com/t5/Community-Guidelines/DEVICE-UPDATE-LIST/td-p/4217891

SAMSUNG MAJOR OS UPDATE POLICY: ONLY FOR 2 YEARS..

AND FOR YOUR DEVICE MAY IS OFFICIAL TIMELINE/ANDROID10/UI2.O(BUT DON'T EXPECT IT SOON)
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