Original topic:

Smart view Crashing

(Topic created on: 05-05-2021 11:22 PM)
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Eklavyaaa
Active Level 6
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Galaxy A
Why my galaxy A31 smart view is crashing after connecting to Amazon fire TV stick after connecting it just turns off of it's own i tried connecting the same fire TV stick with galaxy a50 and it works fine with that . How to solve this issue ? Already reported but they aren't helpful. 


Can someone with galaxy a31 can confirm if smart view is working pr not ? 
1 Comment
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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