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Original topic:

Smart View Not Working on Galaxy A31

(Topic created on: 08-27-2020 03:39 PM)
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Oggy007
Active Level 1
Options
Galaxy A
Is someone facing the similar issue??
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2 Solutions


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Solution
Ehsank
Expert Level 5
Galaxy A
so now my advice is tomorrow because now some time set by Samsung.
call them in their toll free number by using get help section
and discus on live calls and ask for settings
it will solve your problem.
and I suggest you only because i have tried earlier for some settings
they helped me to set and given me directions to solve the issue

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Solution
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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23 Comments
Ehsank
Expert Level 5
Galaxy A
what is the exact problem?
Oggy007
Active Level 1
Galaxy A
When ever i connect my phone to smart tv using smart view .. black screen appears for 10 seconds and tv restarts.
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Ehsank
Expert Level 5
Galaxy A
did you tried in this way👇
1. Drag down the Notification panel from home screen.
2. Tap Smart View to enable it.
3. Desired TV model number will appear on screen.
4. Tap to connect TV model number
5. Notification bar will appear on TV screen and select Allow to give permission to connect your mobile
6. Phone is connected with TV. Now you can share the mobile content with TV.
Oggy007
Active Level 1
Galaxy A
yes.. i tried it.. even did factory reset.. nothing helps..
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Solution
Ehsank
Expert Level 5
Galaxy A
so now my advice is tomorrow because now some time set by Samsung.
call them in their toll free number by using get help section
and discus on live calls and ask for settings
it will solve your problem.
and I suggest you only because i have tried earlier for some settings
they helped me to set and given me directions to solve the issue
Ehsank
Expert Level 5
Galaxy A
if my comments are useful and informative then you can ACCEPT AS SOLUTION BY CLICKING ON 3DOT AT MY COMMENTS
veer
Expert Level 5
Galaxy A
smart views means you connect you mobile with tv or what
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Oggy007
Active Level 1
Galaxy A
yess!! connects my mobile with tv
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veer
Expert Level 5
Galaxy A
your tv is android or not
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