Original topic:

Slow internet speed by device

(Topic created on: 08-03-2021 07:36 PM)
422 Views
Arjunvish
Active Level 3
Options
Galaxy A
Hi,
My device Samsung Galaxy A51 (UAE Based), As i have noticed my device does not permorming a good internet speed as compassion to others at the same location & same network. Please suggest me what to do? 
Thanks
12 Comments
JVIRAL
Active Level 1
Galaxy A
Try removing your sim and then clean it.and reinstall it and even if the problem persists try installing onother sim brand
Arjunvish
Active Level 3
Galaxy A
Thanks for the your suggestion, but i have already tried.
0 Likes
JVIRAL
Active Level 1
Galaxy A
Then submit an error report of slow internet connection on memebers app
Galaxy A
Try switching SIM 1 in SIM 2 slot and SIM 2 in SIM 1 slot.

Reset the network settings.

Don't use hard case that covers the antenna bands.
Arjunvish
Active Level 3
Galaxy A
I am using hard cover from when i purchased
0 Likes
Galaxy A
Remove it. Use normal silicon case.
JVIRAL
Active Level 1
Galaxy A
Did you try contacting samsung or doing a diagnostic run
Arjunvish
Active Level 3
Galaxy A
No, how can i diagnos?
0 Likes
JVIRAL
Active Level 1
Galaxy A
From the get help section of the members app or typing these digits in your phone dialler *#0*#  this is the official diagnostic code of samsung you can check ok google