Original topic:

Slow charging

(Topic created on: 05-13-2022 02:20 PM)
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Adi21291
Active Level 3
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Galaxy A
Hello all, I have observed that post recent software update in my Samsung galaxy A20 phone, my phone charges very slowly and sometimes even stops at a particular percentage. However, I charge phone after switching it off these days and it charges normally.

Kindly guide in this matter how to go ahead and solve this issue.
2 Comments
ㅤ
Expert Level 5
Galaxy A
this issue is known. dnt know the exact cause of this problem, (but yes it happened after update).
and also ..dnt know the exact solution.. just unplug charger and re-plug .. (work for sometime).. restart device.. reset device.. will be helpfull for certain time ,but again will happen the same.

dnt know what it is.. 🤨..

stupid damnsung.

might be it is bcz of temperature ...🤔
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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