BilalNajeeb
Active Level 1
My Galaxy A30 doesn't charge fast. It takes more then 3 hours to charge on fast charging. And when i turn off fast charging. It takes 4 hours to charge. I also checked another charger but problem remains same. I also switched off, restarts and reset my phone but nothing happens, problem remains same. I also removed all 3rd party apps but problem is same. I also went to Samsung care centre, they checked and dedected no problem. They told me its a software issue. Please I request you to please do something in software update to overcone this problem. And please provide a software update for A30 related to this slow charging problem. Hope you help.
4 Comments
AGALAXYA
Active Level 6
download smart switch on your pc and on your A30 , connect your phone with pc , then open smart switch on pc , when it shows the name of your device then click on three dots on top right corner and there reinstall the software
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thanks bro i will check it
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AGALAXYA
Active Level 6
mark as solution if it works
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Samsung_Support1
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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