Original topic:

Since system update last week...

(Topic created on: 10-09-2024 09:30 PM)
80 Views
InternetShopperholic
Beginner Level 2
Options
Galaxy A

I have one App which will no longer open. Radley London Smartw. I've used the App the past year. I have cleared cache. Removed App, full restart of phone and downloaded numerous times from Play Store. The company which supplies the Radley Series 8  and the App do not know what is wrong. I'm sure it has something to do with latest update. How can I get Samsung to look into this? I'm really missing my App.

1 Comment
Samsung_specialist
Community Manager
Options
Galaxy A

Before you try out the below recommendations as to your solutions, be sure to check if your device's software and related apps are updated with the latest version.

Step 1. Optimize internet connection
Step 2. Clear App data and cache
Step 3. Free up space on device storage
Step 4. Reinstall the App
Step 5. Factory reset the device


Please check the below lonk:https://www.samsung.com/ae/support/mobile-devices/solutions-for-apps-crashing-and-freezing-on-your-g... 

0 Likes