- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-16-2020 01:41 PM in
Galaxy AIn my Samsung Galaxy A50 smart phonen , When i am inserting Jio and Airtel simcard together ; Jio in primary and Airtel in secondary sim , Its not detecting Airtel simcard.
Airtel sim card is working fine in other smart phone with jio . Kindly suggest the solution.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-16-2020 02:17 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2020 05:52 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support
Samsung introduced a new version of Dual SIM technology called Smart Dual SIM which means the device with this feature will have the following quality while the user connects two GSM SIM cards simultaneously. Below mentioned path will help you enable smart dual sim.
Navigate to apps screen and tap on Settings> Tap on Connections> Tap on SIM card manager> Tap on Smart dual SIM>Tap OK on Pop up> Enter Phone numbers and tap on OK> Select SIM card and tap on done.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support