Original topic:

Sim not registered on network.

(Topic created on: 07-21-2024 04:15 PM)
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ZondiGift
Beginner Level 2
Options
Galaxy A
Hi I am using a Samsung galaxy a31. My sim one port is having an issue, it reads the number but it doesn't register the network. Sim 2 port is just fine but it's the Sim 1 has got this issue. Sometimes it works for a little bit when I switch the simcards for a couple of times but it's only for few minutes/hours. Does anyone have the same problem?

Mine started when I had the last update on the 24th of March this year.
4 Comments
MrMtsenga
Active Level 3
Galaxy A
Does you simcard in SIM 1 slot work when you put it in SIM 2 slot?
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ZondiGift
Beginner Level 2
Galaxy A
Yes it does. Which ever card I put on sim 2 works. But when I put it in sim one it most of the time doesn't work. Rarely does sometimes that's when I persistently switch my simcards for a couple of times
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MrMtsenga
Active Level 3
Galaxy A
Idk..... try disabling and enabling SIM 1 slot and see what happens. If it's still a problem, then it could be a software or hardware problem. Try contacting Samsung Support
ZondiGift
Beginner Level 2
Galaxy A
Tried all of that and even went as far as resetting the network but to no avail. I think it's a good idea to just report it to them.
Thanks