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Original topic:

Sim 2 slot network challenges

(Topic created on: 03-17-2024 04:52 PM)
120 Views
PTMAIZIOFA
Active Level 1
Options
Galaxy A
Hello, I'm experiencing an issue with my Samsung Galaxy A13 4G model, where my SIM 2 is not being recognised. When I insert SIM 2, it says, "Emergency network." I've tried troubleshooting steps like swapping SIM cards and resetting network settings, but the problem persists. Can you please provide guidance on how to resolve this issue? Thank you.
8 Comments
Olanature
Active Level 6
Galaxy A
Are you on One UI 6 or 5.1?
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PTMAIZIOFA
Active Level 1
Galaxy A
One UI 6
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Olanature
Active Level 6
Galaxy A
Did the problem start after u updated?
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PTMAIZIOFA
Active Level 1
Galaxy A
Yes
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Olanature
Active Level 6
Galaxy A
That's it. I thought as much. On my S22 ultra, after the update, one of my sim wouldn't browse on 4G while the other sim is enabled. And no-one has a solution to the problem
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PTMAIZIOFA
Active Level 1
Galaxy A
So it means thats Samsung for us or they are working on it for resolution
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Olanature
Active Level 6
Galaxy A
No resolution, I contacted Samsung via this platform, all they suggested didn't work, went to the operators, and no solutions from them, too. It's just the new OS problem and not the operators
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PTMAIZIOFA
Active Level 1
Galaxy A
It's very bad experience indeed
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