Sim 2 not showing

[Ntombenhle]

Sim2 is not working on my samsung galaxy A22

[ElNino7]

If you put a sim card there it must show and check if its not deactivated, if it doesn't show it needs to be fixed

[donovangregg]

That means your phone is network locked

[Tsogo_sam05]

Hi Ntombenhle

Make sure both SIM cards are enabled

To select a SIM

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Connections.
4. Select SIM card manager.
5. Select the SIM you want to enable.
6. Tap the 'On' switch.

Make sure that the correct SIM is selected in the 'Mobile data' menu too.

[Ntombenhle]

They are both enabled but still not working 😔

[Tsogo_sam05]

Hi Ntombenhle

Thanks for bring this to our attention. Please take the device to one of our nearest accredited service centres for an inspection. Use the link below to find one near you 

https://www.samsung.com/za/support/service-centre/