Original topic:

Sensor and app lock overlap

(Topic created on: 03-31-2020 11:23 PM)
47 Views
ShehzadAhm
Active Level 4
Options
Galaxy A
I have a Samsung A50 device. The fingerprint sensor and the app lock overlaps due to which I sometimes face problem. 

Now suppose if I have to use a pin having the number 0. I am unable to type 0 as it overlaps with the sensor. (I know it's not big of an issue.. but still!)

Any solution for this? 
Below attached screenshot : 

image

(Sorry for low brightness image)

Thank you in advance.
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12 Comments
HarshGor
Active Level 3
Galaxy A
to press zero just tap the area of the sensor covering zero and it will register zero input.
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Gurmeet1
Expert Level 4
Galaxy A
press on blue line icon will be removef
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CS_member7
Active Level 6
Galaxy A

Dear Samsung member,

 

Greetings from Samsung Customer support!

 

You dont have to worry regarding the same as you can remove the same by following the below step:-
Settings > Fingerprint scanner >Fingerprint verification > Web sign-in . turn off by by sliding towards left.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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