Original topic:

Security update about February

(Topic created on: 02-14-2025 01:40 PM)
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burugupalliraviteja1
Active Level 3
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Galaxy A
My mobile samsung galaxy A35 From last 3 months I don't get software Update.
Still november Security update is running My phone getting heating and hanging too much. When we get the security update , let me know about it Kindly release software update as soon as possible Thank you
10 Comments
iamkkronly
Expert Level 2
Galaxy A
I'm sorry to hear about the issues you're experiencing with your Samsung Galaxy A35, including the lack of recent software updates, overheating, and frequent hanging. Let's address each concern:

1. Software Updates:

As of now, the latest available update for the Galaxy A35 was released in December 2024, with the firmware version A356BXXU4AXK4. This update includes Android 14 and the November 2024 security patch.

However, software update rollouts can vary by region and carrier. Since you're in Kolkata, India, it's possible that the update hasn't reached your device yet. To manually check for updates:

Go to Settings > Software Update. Tap on Download and Install.

If no updates are available, it's advisable to contact Samsung India's customer support or visit a local Samsung service center for further assistance.

2. Overheating and Hanging Issues:

These problems can stem from various factors. Here are some steps to mitigate them:

Close Background Applications: Ensure that unnecessary apps aren't running in the background. You can do this by tapping the recent apps button and closing unused applications.

Uninstall Unnecessary Apps: Remove apps that you don't use regularly, especially those that might consume significant resources.

Avoid Using the Phone While Charging: Using the device during charging can cause it to heat up. It's best to let it charge without interference.

Limit Resource-Intensive Activities: Reduce prolonged gaming sessions or extensive video streaming, as these can cause the device to overheat.

Keep the Device Updated: Ensure that all apps and the system software are up-to-date, as updates often contain fixes for known issues.

For a visual guide on addressing overheating issues, you might find this video helpful:

If these steps don't alleviate the problems, consider reaching out to Samsung support or visiting a service center to have your device examined.

3. Requesting Software Updates:

While I don't have the capability to release software updates, I recommend contacting Samsung's customer support to inquire about the availability of the latest updates for your device in India. They can provide information on when you can expect the next update and assist with any other concerns.

I hope this information helps you resolve the issues with your Galaxy A35.

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BiRdMaN
Expert Level 5
Galaxy A
A35 will get the February security patch this month
One ui 7 will take time
You will get it in July
If you think my answer was helpful, then please click on three dots on my comment and click on accept solution
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Galaxy A
I need only February security update Because my phone getting too much a hang And heating issue
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BiRdMaN
Expert Level 5
Galaxy A
Hopefully, we will get an update next week
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Galaxy A
Iam from India hyderabad I did not any update
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Galaxy A
We will get the update after 3 to 4 days in a35
goodthings
Expert Level 5
Galaxy A
Your's device is eligible for quarterly security patch level update. You will be get it may be in this month. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that we have checked and found that your device is running on the latest software version and as of now, there is no official date has been announced yet for a new update for your device. Please stay tuned till you receive any further notification regarding the same in the Samsung member app under the notification section.

Warm Regards,
Samsung Customer Support

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