bb91_SA71
Active Level 10
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-21-2020 09:37 AM in
Galaxy A
Hai all,
I need a help, my A71 display light shows up automatically every minute even after i lock the screen.
What option i have to check for switching off this.
Please reply.
Thank you
2 Comments
BasselK
★
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-21-2020 12:01 PM (Last edited 10-21-2020 12:03 PM ) in
Galaxy A
Hi, please check your device in Safe Mode for 3ed party apps that can cause this issue.
- Long press and hold the Power button until you can see the Red 🔴 "Power Off" button on the screen.
- Touch and hold Power off until the 'Safe mode' prompt appears then release.
- To confirm, tap Safe mode.
- The process may take up to 30 seconds to complete.
- Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.
- Delete the suspicious 3ed party applications.
- Restart the device.
Please let me know if this solution was helpful.
- Long press and hold the Power button until you can see the Red 🔴 "Power Off" button on the screen.
- Touch and hold Power off until the 'Safe mode' prompt appears then release.
- To confirm, tap Safe mode.
- The process may take up to 30 seconds to complete.
- Upon reboot, 'Safe mode' appears in the lower-left of the unlock / Home screen.
- With Safe Mode enabled, ensure Airplane Mode is turned off then test device and app functionality.
- Delete the suspicious 3ed party applications.
- Restart the device.
Please let me know if this solution was helpful.
Samsung_special ist
Community Manager
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
10-21-2020 05:32 PM in
Galaxy AHi there,
Would be best to take your device to the nearest certified Samsung Service center. Check out the locations near you online!