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07-20-2021 07:10 AM (Last edited 07-20-2021 07:29 AM ) in
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07-21-2021 11:42 AM in
Galaxy A- Mark as New
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07-23-2021 03:44 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-17-2023 09:45 AM in
Galaxy AI'm currently using an S20FE 5G, which is a 2-year-old phone, and I've been experiencing an issue with the fingerprint scanner. Unfortunately, I haven't been able to use the scanner at all. I took it to the Samsung service centre, and they attempted to calibrate the scanner, but it didn't resolve the problem. At this point, I've decided that when I purchase a new phone, I will opt for a different brand.
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