Samster2109
Beginner Level 2
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09-29-2022 05:45 PM in
Galaxy A
Hi ever since I have upgraded to android 12 there has been a problem during video calls. When the camera is on, the screen automatically turns back to 60hz and when the video is off it goes back to normal. PLEASE HELP
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Samsung_special ist
Community Manager
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09-30-2022 02:24 PM in
Galaxy AHello,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/