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Original topic:

Screen Recorder Icon Missing

(Topic created on: 05-12-2020 02:00 PM)
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tommyjgunn
Beginner Level 2
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Galaxy A
Hi!

I recently updated my Galaxy A51. After this update, I noticed that the Screen Recorder was available in the settings and the icon dear available in the notification panel.
However, the icon did not work and has now completely disappeared from the motifiy panel.
Can anyone explain what is happening ?

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Kindly reset the device settings : Settings>> General management >> Reset >> Reset settings.

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6 Comments
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Kindly reset the device settings : Settings>> General management >> Reset >> Reset settings.

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tommyjgunn
Beginner Level 2
Galaxy A
thank you! however that didn't work
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Please take the device to the service center for a software reload 

 

Please visit the link below to locate a service center near you :

 

https://www.samsung.com/za/support/service-centre/

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tommyjgunn
Beginner Level 2
Galaxy A
sir, i can't really go to service centers with this lockdown and all
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jojo24
Active Level 1
Galaxy A
if i may ask where do u find screen recorder on setting? im using same fone but i cant find it ..i just updated recently
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Razina
Beginner Level 2
Galaxy A
My Samsung 12 had built in screen recorder and screen grabber option. It had disappeared after an update . I request that this be brought back as part of a software update please. This is a simple feature that is very convenient
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