Thank you for contacting Samsung Support Services; we are honored to have the opportunity of assisting you.
Regarding your concern, please note that usually whenever there is a software update available the device would automatically prompt to update it. Unfortunately a date cannot be confirmed.
We honestly hope that the above mentioned details will resolve your issue, however if you still need any further assistance please do not hesitate to contact us. General answers can be found on our website in the Frequently Asked Questions (FAQ) sections and can be seen under the [Support] section of our website.
Further Samsung sincerely appreciate any service improvement suggestions or feedback that you might have so please feel free to have your say with us.
Thank you for contacting Samsung, your satisfaction is of utmost importance to us.
