Bro forget about getting any kind of updates in your device as Samsung even officially ended the software support for their 2017 flagships S8 and Note8 lineup. So you shouldn't expect updates in a 2017 midrange device.
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
