Original topic:

Samsung slow down battery and perfomance like an apple when phone turns old

(Topic created on: 07-29-2020 08:34 PM)
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MoinMalik
Active Level 6
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Galaxy A
I have been using galaxy a50 since launched starting year was good but after you starting slow down galaxy devices and battery. even now facing slow charging issues. Never expected from brand like samsung. I'll never buy samsung again. Never expect this from brand like samsung
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5 Comments
Galaxy A
Galaxy A50 Slow charging Whlie using Fast Charging

Battery performance is based on the users usage and also it may a bug for poor performance

Hope Samsung Will Fix those bugs in future Updates
Techsavy
Active Level 7
Galaxy A
will that future update come??? already one year is over. future update will bring more bugs and will never solve this issue. This is my experience
Galaxy A
Truth !! They fix this bug and unfortunately some bug will me made
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Kindly follow the standard charging procedure. i.e please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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MoinMalik
Active Level 6
Galaxy A
Please don't talk like robot and do not manipulate us that the problem is in our settings. Samsung should accept their mistakes what never he does
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