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Active Level 2
What is happening to Samsung a50 fingerprint i can't register it and with every update there r more bugs and gitches. Samsung doesn't pay attention to midrange smartphones issues. They will sure lose their customers and **bleep** again if they don't do anything, pay attention Samsung for ur users fix all issue's. Very disappointed in Samsung smartphones and their updates. 
6 Comments
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Active Level 7
Regarding recent reports of a fingerprint recognition issue affecting certain Galaxy devices, we would like to inform our customers of the following information.
 
This issue involved ultrasonic fingerprint sensors unlocking devices after recognizing 3-dimensional patterns appearing on certain silicone screen protecting cases as users’ fingerprints.
 
To prevent any further issues, we advise that Galaxy Note10/10+ and S10/S10+/S10 5G users who use such covers to remove the cover, delete all previous fingerprints and newly register their fingerprints.
 
If you currently use front screen protective covers, to ensure optimum fingerprint scanning, please refrain from using this cover until your device has been updated with a new software patch.
 
A software update is planned to be released as early as next week, and once updated, please be sure to scan your fingerprint in its entirety, so that all portions of your fingerprint, including the center and corners have been fully scanned.
 
Thank you for your patience and we will strive to continuously improve product and service experiences for our users.
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Active Level 6
Samsung galaxy a50 don't have ultrasonic fingerprint sensor. It optical. And I appreciate your concern. Pls add manual focus and shutter speed on pro mod(galaxy a50)
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Active Level 6
Samsung Galaxy A50 uses the optical fingerprint scanner and not the Ultrasonic fingerprint scanners as used in the flagships.. Also We have just received the December month security update in india weighing around 680MB, so it's unlikely to receive another update as early as next week..
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Active Level 3
i had removed my tampered glass and cleaned it then i cleaned my fingers and tried..... nothing happened.
why don't you say openly that you don't give F about your users.
dont know what is your problem..you make things good first and then ruin it. i also have S9 which i bought only after seeing Bixby and the update of bixby 2 is nothing but worst. its as useless as Siri.
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Active Level 3
Samsung doesn't care about A50 users anymore. i am exchanging this **bleep** for Redmi note 8 Pro
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Active Level 2
go for it
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