Original topic:

Samsung phone many features missing and issues

(Topic created on: 08-15-2024 10:23 PM)
293 Views
moon695
Active Level 2
Options
Galaxy A
1. No genaral app lock feature. 
2.No internet speed meter. 
3.Hide apps no access 
4.Networking problem
 5.wifi range very poor 
6.Over hit and battary drain problem etc.

image


6 Comments
Rajul_Singh
Active Level 1
Galaxy A
Coming from oneplus i guess ' try secure folder
0 Likes
scnrai
Beginner Level 4
Galaxy A
Same Question when I move from honor to samsung 4 years ago

and this is too frustrating when you don't find it


For App lock and hide apps, there is concept of Secure Folder where you directly install all your apps inside it and change icon and folder app name easily. I install all my banking apps inside it. When you use to it, you can't go back to use app lock which can easily be broken.

4. yes network is depend on device but not so strong
5. wifi is good but somehow samsung show only good stable wifi connection to connect so it look likes week. you will find all wifi connection which are weak when you use third party wifi finder app

5. For battery and heat, Prefer Snapdragon version but latest devices hardly has this. I'm still on s20 fe Snapdragon 865, and not thinking to upgrade atleast for next 2 years
0 Likes
moon695
Active Level 2
Galaxy A
I know about and use Secure Folder. It's a difficult process. Apps can't be locked in general unless apps are installed in Secure Folder. No internet speed meter that all other phones have inside.
0 Likes
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that all devices have different and specific features depending on the hardware and software, and as of now, the app lock, internet speed meter and Hide apps access these feature are not available on samsung devices. We have noted your feedback regarding the same and we are continuously working to make our products better and more efficient.

However, kindly perform the following steps to resolve your issues.

1. Galaxy device network and wi-fi issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

2. Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

3. Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
moon695
Active Level 2
Galaxy A
Talk to Samsung developers to bring features that are not there. Otherwise you will see that everyone will use other phones except Samsung.
0 Likes
Rafsun28
Beginner Level 2
Galaxy A
1. Use secure folder
2. Use third party app
4. Reset all settings
5. Reset network settings
0 Likes