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12-11-2024 09:59 PM in
Galaxy A- Mark as New
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12-12-2024 08:30 AM in
Galaxy A
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12-12-2024 03:28 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that while using games and streaming services are power-intensive and can cause device to heat up, especially during extended use. Closing these apps may help device to cool down, And there is no such specific model which not heat during the game, It's normal for every device to heat up during game or using apps on normal tempreture but if you are feel more then heating in your device kindly follow the below steps to resolve your device issue.
● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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12-13-2024 11:32 AM in
Galaxy A- Mark as New
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12-13-2024 02:39 PM in
Galaxy AVery disappointed 😞
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12-13-2024 11:32 AM in
Galaxy A- Mark as New
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12-15-2024 06:19 PM in
Galaxy A