Souravonline98
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07-11-2022 11:56 AM in
Galaxy A
i am make a prepaid Jio recharge of Rupees 299 from samsung pay using samsung pay upi my recharge is failed in spite my balance also deducted, what should I do?
3 Comments
Gaurav_Sîngh
Active Level 6
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07-11-2022 01:28 PM in
Galaxy A
Wait for 5 business days in most of the cases its refunded but still it doesn't get refunded then raise a query on that transaction.
Souravonline98
Active Level 7
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07-11-2022 02:11 PM in
Galaxy A
bro how I raised a query against my failed transaction?
Gaurav_Sîngh
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07-11-2022 03:20 PM in
Galaxy A
Go to Pay section and select UPI card and then click on the account from which you did transaction. It will open all the past transactions from that account and then select the transaction which failed. At bottom there will be an option to raise query