BigSmoke007
Beginner Level 4
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05-02-2022 10:53 AM in
Galaxy A
I downloaded the samsung music app last day. But it's not showing the album art of the song while it's visible in other apps like VLC. So can I get quick fix or solution to this??
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cs_member8
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05-28-2022 12:32 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support