Jabermunich1
Beginner Level 2
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Galaxy A

When samsung Release samsung fold 5g mobile.they offered 1 time display replacement and offered 1 year care plus for free for one year. Now  they say i didnt register care plus online within first month after purchase.for that care plus not active. 

Samsung offered 1 time display exchange for the samsung fold .now they deny this.

I have 2 samsung fold. 

1 display has no crack or damage. But small Black point and green line go from that point.( samsung give excuses even no crack.

The 2nd has back cover glass . I called samsung to repair it with care plus.they excused that i didnt register care plus in first month of purchase( so no care plus).  Now the display has smalltalk Black point and green line ( i dont know how this come)  .no crack.  

Who can help me that samsung repair them under warranty? As no crack. And as they are expensive model.

Hope this will be solved

3 Comments
Prashantbgh
Active Level 7
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Galaxy A
go to consumer court
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Galaxy A
Did you register for care+?
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Suyo
Active Level 6
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Galaxy A
check with Prasanth797 on the members community, he has a Samsung Fold
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