Dear Samsung, I have been a user of the Samsung Galaxy a71 for 4 months, I have faced a lot of problems (I have been using Samsung smartphones since 2014). 1. Problem: the screen freezes and the device blocks. (I think this problem can be solved by updating the software.) 2.Problem: is when I call someone or when someone calls me the microphone and the speaker do not work. The other person I call cannot hear me, of course I think that this problem can be solved by updating the software. 3.Problem: is Instagram, snapchat or any other app reduces the quality of the camera. The apps are not optimized enough for this device. I have a job via Instagram and I have to post stories, but the stories are very poor quality. (If Samsung reads this please optimize applications.) This is one of the problems I faced with this device. But since I work with companies via Instagram, calls are very important to me (to which I can't answer normally), blocking the device (I think it's up to the software) and optimizing applications on the device (Instagram quality is a horror!) I can’t do my job normally. I have nothing against Samsung devices, they are very good and of high quality, but I am asking Damsung to urgently solve these problems by updating the software. Greetings, Toni3.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Samsung A71 is the Worst Mobile I ever had. And after using this pathetic device, I have decided to switch to Apple IPhone.
This device is so pathetic that after browsing for few seconds I have to optimize and then can proceed further. Otherwise it stops working. I would highly
Dreadful Dreadful phone - can you believe it I used it for 4 weeks and then it just stopped. Samsung has said it was full of corrosion and that I must have had it in water (which I have NOT) - have hardly used it and they say not covered !!!!!!!!!! - stay well clear of this phone would be my suggestion
