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Original topic:

Samsung galaxy a51 wifi hotspot not picking up on laptop

(Topic created on: 01-03-2021 10:41 PM)
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Jacs
Active Level 1
Options
Galaxy A
Hi guys,

The wifi hotspot from my Samsung galaxy a51 is not showing up on my windows 7 laptop. I have tried different laptops and it is the same problem. There is nothing wrong with the wifi of my laptop since it is able to pick up all other wifi hotspots in the area except for the galaxy a51. The wifi hotspot of the galaxy a51 does show up on other cell phones and Samsung smart TV as well. Does anyone know how to fix this problem ? 
#samsung, #galaxyA51

1 Solution


Accepted Solutions
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi Jacs 

 

Please try to reset your network settings: settings>> general management>> reset >> reset network settings. 

 

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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6 Comments
Masanza1
Active Level 9
Galaxy A
First, Go to the settings option of the smartphone. Choose the More button at the button of your Wireless & networks. Now, enter the tethering and portable hotspot. Select the Setup Wi-Fi hotspot option. Click on the 3 dots on your right to accept solution to help others
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Jacs
Active Level 1
Galaxy A
I have tried that, it doesn't help
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Deepak giri
Beginner Level 2
Galaxy A

Bi

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Jacs
Active Level 1
Galaxy A
I have tried that,it doesn't help
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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi Jacs 

 

Please try to reset your network settings: settings>> general management>> reset >> reset network settings. 

 

Then please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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Jacs
Active Level 1
Galaxy A
I have also tried that , network reset and soft reset, it doesn't help. Wifi hotspot still not being picked up by any laptop. The wifi hotspot can only be picked up by smart TVs or other cellphones .
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