A50sMandar
Active Level 7
Options
Galaxy A
Yesterday I did factory reset. But I did backup on my email but I can't restore it plzz help an guide me 

image


5 Comments
AMPK
Expert Level 2
Options
Galaxy A
See the screenshot go there and restore

Screenshot_20210503-115347_Settings.jpg

A50sMandar
Active Level 7
Options
Galaxy A
I got all apps but I couldn't get my photos
0 Likes
AMPK
Expert Level 2
Options
Galaxy A
You don't have Google photo app. If not download it and sync
0 Likes
A50sMandar
Active Level 7
Options
Galaxy A
I got but still I receive minimum photo
0 Likes
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes