saravana1719
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10-06-2020 10:42 PM in
Galaxy A
Hi team
Fix sound issue in Samsung galaxy a50 ,in android 9 media audio quality is awesome and dolby Atmos work perfectly. After android 10 update totally noise in audio sound also reduced ,Dolby audio is worthlesss
Please fix this
We are using same earphones only ,but feel the media audio totally changed and totally reduced in volume dolby on /off received same volume
Bluetooth audio experience totally worst. And low in volume ,if now thing android 9 totally better fix it at least media audio
4 Comments
yashchaplot
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10-06-2020 10:54 PM in
Galaxy A
it was accepted by Samsung that one ui 2.0 was not stable and give more problem to user ,so what i do is downgrade my device to android 9 with last update of android 9 from service center, and wait for one ui 3.0 to update it by Samsung service center directly so no any bugs or problem
KDdesai
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10-07-2020 08:37 AM in
Galaxy A
no bro i felt that dolby is even come to work after android 10
saravana1719
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10-07-2020 09:34 PM in
Galaxy A
no bro i know i try with jbl and Sony both earphones better clarity in android 9 now not worth in android 10
Samsung_Support 3
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10-07-2020 10:49 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support