Original topic:

Samsung galaxy a50

(Topic created on: 04-22-2020 06:19 AM)
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praveen933
Beginner Level 2
Options
Galaxy A
Hi,dear

Suddenly my phone stop charging.... but showing when cable conneced to the port coming charging sound and charging display

But I tried 2,3 hours nothing increasing.then I did factory reset. But still same issue.what is the reason?

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7 Comments
praveen933
Beginner Level 2
Galaxy A
please give me solution...please
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Anonymous
Not applicable
Galaxy A
Maybe your charger has some kind of issue.
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praveen933
Beginner Level 2
Galaxy A
I changed charger and data cable also
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Anonymous
Not applicable
Galaxy A
And is it still not charging?
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praveen933
Beginner Level 2
Galaxy A
no..I tried to computer also...but nothing.the computer showing error
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MohammedSijah
Expert Level 1
Galaxy A
if the problem persists as it is even after factory reset and trying with other charger, then problem may be with your battery.
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Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Please try a different charger and if it continues to not work, then visit the Samsung service center.

Please contact our call center on  800 7267864 and check which service center is open.

Thank you

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