Samsung galaxy A56 5G

[hardiksuthar]

I have samsung galaxy A56 5G there is a camera problem when I start on 50 m in full screen auto crop problem plz let me know how to fix this issue 

[yazan_aljaradat · Accepted solution]

Try adjusting the camera settings. Specifically, disabling the "Scene optimizer" or switching to "Minimum" in "Intelligent optimization" might help

[hardiksuthar]

Thank you so much for replying to me but I try but problem is still dhere when I start to camera on 50m in full screen picture left side crop

[Rahul_Radhakrishnan]

This is normal behavior, not a fault. Here’s why:

50MP mode uses a fixed sensor ratio (4:3). When you switch to Full screen view (20:9), the camera app stretches the preview to fill your display. To do that, it automatically crops the top and bottom of the 50MP image.

That’s why you see the auto-crop effect — the full 50MP resolution only works in 4:3 mode, not in full screen.

How to fix / avoid it:

1. Open Camera → Aspect ratio → Select 4:3 (50MP) → now you’ll capture the full resolution without cropping.

2. If you want full screen photos, use 12MP (4:3 → Full) mode — this gives a wider field of view but lower resolution.

3. For social media or daily use, full screen mode is fine. For best clarity and detail, always stick with 4:3 (50MP).

So it’s not a bug in your Galaxy A56 5G, it’s just how Samsung handles aspect ratio vs. resolution.

[Samsung_specialist]

We're sorry to hear about your experience.

To assist you further, follow these steps:
1. Settings > Software update > Download and install > Download > Install now.
2. Settings -> General management -> Reset -> Reset all settings -> reset.
3. Open the "Camera app" and tap the "Settings" icon. Swipe to and tap "Reset settings". Tap the "Reset" button.
4. Run a diagnosis test via Member app :
Download Samsung member app from Galaxy store then open the app => diagnosis => Phone diagnosis.

For more details visit : https://www.samsung.com/ae/support/mobile-devices/camera-does-not-work-in-samsung-mobile/?msockid=0e....

If the issue persists, please visit a service center for further assistance. You can locate your nearest service center using the link below: https://www.samsung.com/ae/support/service-center/.

[Members_tHY5DSc]

It didn't help at all. Why isn't Samsung fixing it?

[Members_tHY5DSc]

Yeah, I also noticed that—the August update was packed with bugs. 🐛