Original topic:

Samsung galaxy A55 5G_August update Problem

(Topic created on: 09-11-2024 07:22 PM)
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ManuPrakash
Active Level 2
Options
Galaxy A
1. Automatic mute all sound problem 
Once or twice a day the phone automatically gets fully muted and I have to go into the settings and unmute it again

2. Default USB configuration won't change 
2.1. USB settings not working 
We are not able to change the USB configuration using either of the above options, It automatically goes into file transfer mode 

I tried resetting both the phone settings and the phone itself but I am having the same problem on both my handsets


And you tell me, is resetting the settings or resetting the mobile after every update not a proper solution because most of the time the problem remains the same even after that

Sir, this issue is not working properly since the update came in the mobile. We hope t

hat it gets fixed in the next update.
Thank you🙏 

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3 Comments
SAURAVMISRA
Active Level 8
Galaxy A
For notification categories, you need 6o turn that on insettings now unlike preturned on earlier. Go to settings>> notifications >> advanced settings >> toggle on manage notification categories for each app.
For sound issue go to settings >> sounds and vibrations >> set the profile at sound at the top. And for usb configuration, turn off usb deb7gging first, then set it to the option as per ur need. Hope these work for you.
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ManuPrakash
Active Level 2
Galaxy A
Thank you sir 🙏
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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