Original topic:

Samsung galaxy A50S

(Topic created on: 08-27-2020 10:04 AM)
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Hitman9238
Active Level 5
Options
Galaxy A
I've recently updated the latest update I see no difference in my galaxy A50s battery is still the same pretty weak performance is still **bleep** a slight improvement in fingerprint speed 
4 Comments
Nikhilknp
Active Level 7
Galaxy A
how much Screen on time you're getting
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Hitman9238
Active Level 5
Galaxy A
same as before
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BeingSP
Active Level 4
Galaxy A
battery backup improved. changing took 2 hours from 4 to 100%. also improved.
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cs-member13
Expert Level 4
Galaxy A

 

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "battery" issue kindly follow the given below step:

>> Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

>> Tap on Settings> Tap on General Management> Tap on Reset.

 

For more information on battery drainage please click on the given link: http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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