Highlighted
Beginner Level 2

my samsung galaxy a50 restarting automatically and just stuck on samsung logo then restart again logo and restart since 1/aug/2020 what is happening is it bug or something else ye kyu problem aa rhi hai please koi btayega just bed pr rkhe rakhe ho gya tell me the solution please......

6 Comments
Highlighted
Expert Level 5
go to setting serch reset this page open check i round auto restart enble tell me
Reply
Loading...
Highlighted
Expert Level 5
if disble go to service center reinstall software you bug slove
Reply
Loading...
Highlighted
Active Level 3
facing exactly same problem after last update.
Reply
Loading...
Highlighted
Active Level 6
delete heavy app that you have downloaded from web. apk or mod apk files
Reply
Loading...
Highlighted
Active Level 4
same problem for my A50 since 2 months, I have given to service, they said to replace the motherboard which costs 9K, which didn't replace
if you didn't update July security patch, try to update through Smart switch, for my phone after the new update the freezing and restarting problem has been reduced
Reply
Loading...
Highlighted
Active Level 7

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve auto restart issue please follow below given steps:-
Go to Settings > General management > Reset > Turn off auto start.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...