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08-08-2020 05:31 PM in
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08-08-2020 05:54 PM (Last edited 08-08-2020 05:54 PM ) in
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08-09-2020 01:35 PM in
Galaxy Aif you didn't update July security patch, try to update through Smart switch, for my phone after the new update the freezing and restarting problem has been reduced
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08-11-2020 01:30 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To resolve auto restart issue please follow below given steps:-
Go to Settings > General management > Reset > Turn off auto start.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support