Original topic:

Samsung galaxy A50 front Camera problem

(Topic created on: 03-19-2020 10:54 AM)
4335 Views
karanbansal7
Active Level 3
Options
Galaxy A

image

In a50 the front camera has been provided with 25mp but after the update to android 10 the last option of mp is 16mp not 25mp. Is it happening with me or some other users have same problem in their a50.
15 Comments
Š
Expert Level 5
Galaxy A
Wide is 25MP.
It was always like that. Zoomed in is 16MP and wide 25MP. There is a bug which show 16MP in the top even at wide.
SliceSupport
Active Level 10
Galaxy A
25MP is not wide .. read specifications properly
0 Likes
Š
Expert Level 5
Galaxy A
Front facing camera 25MP at wide. Not back cam. Read the post.
0 Likes
dinesh2803
Active Level 2
Galaxy A
s am also facing the same problem
upendra64
Active Level 6
Galaxy A
bro just use 12mp better than 25 and 16 mp
0 Likes
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow these below mentioned troubleshooting steps to resolve camera issue:-

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

If the issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report).

(Note: Please send device log files within 15 minutes of the issue occurrence.)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Izza_1998
Beginner Level 2
Galaxy A

This issue is very irritating, the quality of the picture is soo low, i feel wasted and quite emotional as well. The blurry vision of the pictures as well as dusty pictures are soo disturbing. Sorry but i am disappointed.

saherali
Beginner Level 2
Galaxy A
i didn't get this android 10 update in my a50 phone
0 Likes
Samsung_wIXujC1
Beginner Level 4
Galaxy A
I am also facing same problem please fix
0 Likes