Samsung galaxy A32 finger print problem

[AiZaZ0505]

My samsung a32 mobile fingerprint suddenly got problem now whenever i open fingerprint option it says contact samsung customer center.

[Zarrar26]

Try a factory reset

[AiZaZ0505]

Tried a lot

[Zarrar26]

Get it checked at any shop then.

[AiZaZ0505]

Yes

[wowitsridiculous]

Do you use a protector on your mobile?