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Original topic:

Samsung a52 face unlock problem

(Topic created on: 06-22-2021 08:03 AM)
117 Views
Pranav122002
Active Level 10
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‎06-22-2021 08:03 AM (Last edited ‎06-22-2021 08:04 AM ) in 

Galaxy A
Face unlock is not working 
It always shows no face detected
I tried deleting face data and registering new face data but i am not able to register new face data 
It just stuck at 0% and then popup comes front camera might be dirty but its cleaned
Plz help me anyone 
3 Comments
Pranav122002
Active Level 10
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‎06-22-2021 08:03 AM in 

Galaxy A
Plz help me anyone
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Invincible7
Active Level 9
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‎06-22-2021 05:43 PM (Last edited ‎06-22-2021 05:43 PM ) in 

Galaxy A
Its bug only software update can fix it samsung said they fixed this issue in june update but it is still not fixed yet
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cs-member13
Expert Level 4
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‎06-26-2021 07:41 PM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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