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Original topic:

Samsung a51 Oneui 3.0 Bluetooth problem

(Topic created on: 02-27-2021 05:28 PM)
129 Views
Vibhu1810
Active Level 1
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‎02-27-2021 05:28 PM in 

Galaxy A
When i call on whatsapp ... Bluetooth auto disconnect from whatsapp 
It was connected with device but sound play on device..

Any solution?
3 Comments
Praveen_Kumar1
Active Level 10
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‎02-27-2021 07:12 PM in 

Galaxy A
Clear Bluetooth Cache file and then reset network setting and restart your device and check.
0 Likes
Vibhu1810
Active Level 1
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‎02-27-2021 09:32 PM in 

Galaxy A
same problem again
0 Likes
Samsung_Support1
Moderator
Moderator
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‎03-03-2021 02:14 PM in 

Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support