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11-13-2019 10:31 PM (Last edited 11-13-2019 10:31 PM ) in
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12-03-2019 02:03 PM in
Galaxy A
Hi there,
Please follow the below mentioned steps in order to resolve the issue:-
1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear cache).
2) Do the reset settings of the camera (camera>>setting>>reset setting).
3) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).
Then kindly restart the device and check the issue.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members