Samsung a50

[Samsung_FfJnX5k]

Samsung a50 my phone update android 10 03.06.2020 . after phone is heating and battery drain very fast. Then Phone factory reset but not fix poblem. Please help how to fix ?

[umeshdangi]

u need to waite samsung will give u bug fix update soon

[Th00kuDuraii]

lets wait for another security patch update

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support