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Active Level 1
Samsung a50 playing game overheated and hanging problem 
8 Comments
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Active Level 4
Try not charge while playing. Also, remove any phone case if you are using while gaming.
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Active Level 7
sikhane walo ki kami nahi hai yaha par.
sab paresan hai A50 ke new update k bad
heating problem, slow charging and battery draining se.
upar se jisko kuch malum v nahi wo v chacha banne aa jata hai. Tum chinta na karo bro kuch din me stable update aa raha hai sab thik ho jayega.
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Active Level 9
Bhai, agar koi solution dera h to kya problem h bro. Shayad kisika solution kaam kar jaaye. isme offend hone ki koi baat nai h buddy.
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Active Level 9
currently there's no method to solve it buddy, have to bear it..
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Active Level 1
kab ayega stable update
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Active Level 4

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Sorry fot the inconvenance. Be assure below steps will solve the issueregarding heating issue:-

1) Turn off WI-Fi, GPS, Bluetooth etc :-swipe down the notification panel > Turn off WI-Fi, GPS, Bluetooth, and other connectivity features,
2) Decrease the screen brightness:- Decrease it from notification panel.
3) Close background running apps,

 

For battery issue follow the below steps:-
1) Perform Battery Optimisation:- Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory,
2) If issue has not been resolved then turn off bluetooth, Wi-Fi, mobile hotspot, NFC etc,
3) Kindly check whether mobile network fluctuates frequently or network signal is low in your area. In both cases battery will drain considerably fast.
4) Kindly set the device display brightness in auto mode (If available).


If issue still persist please do send the log file via, Samsung member > Get help > Send feedback > Error reports > Select Symptom category. So that we can provide you the better assistance.(Note:-You are requested to send it within 15 minutes of problem occur).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

 

 

 

 

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Active Level 1
phone lags suddenly and start heating
even charging is slow.
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Active Level 1
game playing call incoming hang & over heated
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