Samsung a50 charging not working

[Namboori]

My Samsung Galaxy a50s isn't charging after android 10 update sometimes just charges 10 to 20 or 30 percent.

Is anybody also facing this issue

If you jnow how to solve this problem then please comment below

[qhuwarizmi]

Me to . After update to android 10 . My phone fast charge can't use .. 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve this issue kindly follow the given below steps:

1) Safe mode:-Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key.
Note :-To exit safe mode restart the device .

2)Check charger functionality:-Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

3)Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[krushal]

I have reset my mobile but I am facing same problems