Original topic:

Samsung UI 3

(Topic created on: 05-21-2021 05:59 PM)
160 Views
Kavisam
Active Level 1
Options
Galaxy A
I am using Samsung galaxy A50s. After android 11 update, we lost photos on call logs which is basic requirement everyone excepts. Samsung should address this issue and release the necessary updates to get back photos on call logs.

At present I am using Google app instead of Samsung 


4 Comments
Anonymus360
Active Level 6
Galaxy A
In the last of the update points there was it and backup your data first before Updating
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Anonymus360
Active Level 6
Galaxy A
Next time don't forget to copy your data while OS Upgrades
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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subinrajsl
Beginner Level 4
Galaxy A
Same problem
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